Shipping policy

Processing Time

All orders are processed within 48 hours of purchase. After your order is shipped, you will receive a confirmation email containing your tracking number.

Shipping Times

Europe

  • Standard delivery time: 5–8 business days

Shipped from Germany via DHL.

Worldwide

  • Standard delivery time: 4–12 business days, depending on your location

Order Tracking

  • Every HLTH Tracker shipment includes a tracking number.
  • Tracking information is sent to the email address provided at checkout.
  • You will typically receive your tracking number within 48 hours after placing your order.
  • We provide tracking updates as your parcel moves through the delivery network.

Shipping Updates & Support

We keep you informed throughout the shipping process. If you have any questions about your shipment or tracking status, our support team is here to help.
info@tidypup.co